Jeff McIntosh   on Friday 05/14/2021 at 01:37 PM

Nancy
We have been business as usual with CoreLogic paying through AutoAgent. I really can't see them leaving and the few counties that did not use AutoAgent said the work was 2x as laboring. Have a good weekend.

John Coffield   on Friday 05/14/2021 at 01:40 PM

Nancy. Yes, I rejected sending a separate file to CoreLogic. The said they wanted to send their pre-commitment file directly to me. After they received my response, they sent the pre-commitment file via Autoagent. They did not reply to my email. I do not have a problem sharing my response to CoreLogic with you should you be interested.

Chris Murray   on Friday 05/14/2021 at 02:59 PM

No, I did not reject the initiative outright and I'm giving CoreLogic the opportunity to send the payments directly to Cuyahoga County, provided there is no change to our operation. I'll keep you posted.

Vickie Myers   on Friday 05/14/2021 at 03:44 PM

I spoke directly with Karen Lyons and told her I was happy with using AutoAgent and explained the problems that we had with them in the past. She could not guaranty that those problems would not still exist. So, I told her that I was not interested.

MIKE MIGDEN   on Saturday 05/15/2021 at 08:26 AM

Hi Nancy. We told CoreLogic that we require all lenders to submit their pre-commitment and payment files through AutoAgent. They have agreed to this requirement and we have not had any issues with them.

Robin Edwards   on Monday 05/17/2021 at 09:22 AM

Nancy,
We are allowing the data extracts for Corelogic. I told them that we would do this on a trial basis and discontinue should issues arise. The first half was our first attempt and it went well.

Jim Stubbs   on Monday 05/17/2021 at 09:29 AM

We have had the same experience as Robin.

April Bowersock   on Tuesday 05/18/2021 at 08:35 AM

Nancy, I have been with Autoagent for years. This past collection Corelogic, Karen Lyons, approached me to work with them directly. I was hesitant but they assured me that there would be no problems. We set up nightly uploads of our tax file to them. It didn't seem to be enough. We had refunds, we had parcels coded Corelogic go unpaid. I told Karen that I will not continue the nightly upload. They will get a one time file from us for second half and starting next years collection, they will have to go back to Autoagent. They don't like this but I am in the driver seat. Not them.